Privacy policy

Tax Filing Limited (trading as MyTaxFiling) is the controller of the personal information described in this policy. Our company number, registered office and contact details are listed at the bottom of this page and will be confirmed here once finalised.

We are an independent commercial software provider. We are not part of HM Revenue and Customs.

Account details: your name, email address and password when you create an account.

Contact enquiries: the name, email address, subject and message you provide through our contact form.

Usage information: standard technical data such as pages visited, device type and browser, collected through cookies and similar technologies (see our Cookie policy).

App data: income, expense and filing information you enter into the app, which is used only to provide the service to you.

To provide and maintain the service, including processing your filing information, on the basis that it is necessary to perform our contract with you.

To respond to your enquiries and support requests, on the basis of our legitimate interests in operating the service.

To keep the service secure, prevent misuse and meet legal obligations, on the basis of our legitimate interests and legal duties.

We do not sell your personal information, and we do not use it to advertise to you.

We share personal information only with service providers that help us run the service (such as hosting and email providers), under agreements that restrict their use of it.

We may also share information where the law requires it, or to protect the rights, property or safety of our users and others.

Where tax data flows to HMRC, that is at your direction as part of using the service.

Some service providers may process data outside the UK. Where that happens, we rely on appropriate safeguards, such as the UK International Data Transfer Agreement or the UK Extension to the EU Standard Contractual Clauses.

We will update this section as our provider arrangements are finalised.

We keep account and app data for as long as you have an active account, and for a reasonable period afterwards so you can resume use of the service.

Contact enquiries are kept for a reasonable period after we have responded.

We may keep information longer where needed for legal, tax or dispute purposes.

Under UK data protection law you have rights to access, correct, delete or restrict the use of your personal information, to object to certain processing, to data portability, and to withdraw consent where we rely on it.

You can exercise most rights from within the app, or by contacting us using the details on this page. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

We use technical and organisational measures to protect personal information, including encryption in transit and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

We will update this policy as the service develops. Material changes will be announced in the app or on this page.